We collect data that you provide directly through contact and order forms: name, email address, phone number, company name, and transport details (type of equipment, weight, destination). We also automatically record your IP address, browser type, operating system, and pages visited to improve the security and functionality of the site. This information is necessary to process transport requests, issue shipping documents, and contact you regarding the delivery status.

We use essential cookies for the proper functioning of the site (session, authentication) and analytics cookies (Google Analytics) to understand how users interact with our pages. You can manage cookie preferences from your browser settings. Analytics cookies collect anonymous aggregated data without personally identifying users.

Your data may be transmitted to trusted partners who help us deliver our services: road transport operators, courier companies, IT service providers (hosting, transport management platform), and, where applicable, customs authorities for import-export formalities. All partners are contractually obligated to maintain the confidentiality and security of data, in accordance with the General Data Protection Regulation (GDPR).

As a data subject, you have the right to request access to stored personal data, rectification of incorrect information, erasure of data (the "right to be forgotten"), restriction of processing, data portability, and withdrawal of consent at any time. To exercise these rights, you can contact us at info@baobiinan.com or by mail at Splaiul Muncii 2A. We will respond to your request within a maximum of 30 days.

Data is stored on secure servers with restricted access and SSL encryption for transmitting sensitive information. We retain personal data only for the period necessary to fulfill the purposes for which it was collected (for example, transport history is kept for 5 years according to accounting and tax requirements). After the retention period expires, data is securely deleted or anonymized.

This privacy policy was last updated on January 1, 2025. We reserve the right to modify it at any time, and changes will be published on this page. For privacy-related questions or to report a data security breach, you can contact us at info@baobiinan.com or by phone at 0366115352. We do not make false claims, use fictitious testimonials, or claim official affiliations with third parties without their consent.